Bespoke tours in Southern Africa

Welcome to our Privacy Policy

Your privacy is critically important to us.

It is Namibian Essence Safaris' policy to respect the privacy of its visitors or service users regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", “Website” or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

  • Business Details

Namibian Essence Safaris is located at 23 Mozart Street, Windhoek West, Windhoek, in Namibia.

  • Website Visitors

Like most website operators, Namibian Essence Safaris follows a standard procedure of using a log file. All hosting companies do this and a part of hosting services' analytics. We, therefore, collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site or exit page, the date and time of each visitor request, and possibly the number of clicks. Namibian Essence Safaris' purpose in collecting non-personally identifying information is to better understand how Namibian Essence Safaris' visitors use its website, analyze trends, administer the site, track users' movement on the website, and gather demographic information.

From time to time, Namibian Essence Safaris may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Namibian Essence Safaris also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users of the Website. Namibian Essence Safaris only discloses those data under the same circumstances that it uses and discloses personally-identifying information as described below.

  • Gathering of Personally-Identifying Information

Certain visitors to Namibian Essence Safaris' websites choose to interact with Namibian Essence Safaris in ways that require Namibian Essence Safaris to gather personally-identifying information. The amount and type of information that Namibian Essence Safaris gathers depend on the nature of the interaction. For example, we ask visitors who leave testimonials, contact us or request for a quotation on to provide us with Personally-Identifying Information such as a name, email address, contact number etc.

  • How will we use your data?

Namibian Essence Safaris collects your data so that we can:

  • Process your booking, manage your account
  • Email you with special offers on other products and services we think you might like

When our company processes your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

  • Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our company will keep your data for an infinite period of time.

  • Protection of Certain Personally-Identifying Information

Namibian Essence Safaris discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that

  • need to know that information in order to process it on Namibian Essence Safaris' behalf or to provide services available at Namibian Essence Safaris' website,
  • need to know that information in order to render the services that you bought from Namibian Essence Safaris

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Namibian Essence Safaris' website, you consent to the transfer of such information to them. Namibian Essence Safaris will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Namibian Essence Safaris discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental requests, or when Namibian Essence Safaris believes in good faith that disclosure is reasonably necessary to protect the property or rights of Namibian Essence Safaris, third parties or the public at large.

If you have supplied your email address, Namibian Essence Safaris may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Namibian Essence Safaris and our products/destinations. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Namibian Essence Safaris takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

If you have agreed to receive marketing material, you may always opt out at a later date. You have the right at any time to stop Namibian Essence Safaris from contacting you for marketing purposes.

  • uses Google AdWords for remarketing uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

  • Aggregated Statistics

Namibian Essence Safaris may collect statistics about the behaviour of visitors to its website. Namibian Essence Safaris may display this information publicly or provide it to others. However, Namibian Essence Safaris does not disclose your personally-identifying information.

  • What are your data protection rights?

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access: you have the right to request us for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: you have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
  • The right to erasure: you have the right to request us to erase your personal data, under certain conditions.
  • The right to restrict processing: you have the right to request us to restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: you have the right to object to us our processing your personal data, under certain conditions.
  • The right to data portability: you have the right to request us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to reply to you. If you would like to exercise any of these rights, please contact us via email.

  • Cookies and Web Beacons

To enrich and perfect your online experience, Namibian Essence Safaris uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. The information is also used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Namibian Essence Safaris uses cookies to help Namibian Essence Safaris identify and track visitors, their usage of, and their website access preferences.

Namibian Essence Safaris’ visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Namibian Essence Safaris' websites, with the drawback that certain features of Namibian Essence Safaris' websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Namibian Essence Safaris' use of cookies.

  • Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

  • Privacy Policy Changes

Although most changes are likely to be minor, Namibian Essence Safaris may change its Privacy Policy from time to time, and in Namibian Essence Safaris' sole discretion. Namibian Essence Safaris encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

This privacy policy was last updated on 11 August 2020.

  • Contact Information

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise any of your data protection rights, please contact us via email or via the contact form of our website.

If you make a request, we will reply to you within one month.

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